Case Study 02

amazon
pdp

a brand audit + redesign concept

Discipline
brand strategy visual audit
Subject
laneige lip sleeping mask · berry
Type
brand audit redesign concept personal project
Focus
product detail page retail presentation
Timeline
july 2026 2 sessions
Tools
visual audit mood board
The opportunity

Laneige's lip sleeping mask has one of the most recognizable looks in Korean beauty. The little berry pot, the soft pink world around it. All of that identity is on this Amazon page. It just doesn't start until you've scrolled well past the part that actually sells the product. This audit is about where the brand disappears at the top of the page, and what it would take to pull it back up.

what's working, what's not

This is the Berry lip sleeping mask as it sits on Amazon today. The useful thing about auditing Laneige instead of a quieter brand is that Laneige clearly isn't lazy. Nearly everything it controls, it does well. The question the page raises is where all that effort lands, and what happens to it once Amazon's own furniture is stacked on top.

Laneige Lip Sleeping Mask product detail page on Amazon, top of page, with five numbered audit callouts
1
2
3
4
5

Exhibit A — the top of the page, the part that drives the purchase

1

The wordmark renders.brand · working The LANEIGE logo sits at the top of the column, so the brand gets a foothold. It's small and grey, but it's there, and it's the one piece of type on the page in the brand's own hand.

2

The photography is good.brand · working Not a pack shot on white. The pot with a glossy balm swatch behind it, and a thumbnail rail that runs to sixteen videos. This is Laneige using every image slot it's given, and using it well.

3

The title is a search string.amazon · flattening The pot says two words. The page says "LANEIGE Lip Sleeping Mask: Hydrating & Nourishing Korean Overnight Lip Treatment Mask with Shea Butter, Vitamin C & Murumuru, Antioxidants For Flaky, Dry Lips." Amazon's search rewards the keyword run-on, so the brand's minimal voice becomes the biggest, least brand-like block of type on the page.

4

The buttons belong to Amazon.amazon · flattening A berry-pink product, and the two highest-contrast elements on the page are a yellow Add to Cart and an orange Buy Now. That palette is Amazon's, used identically on a phone charger and a bag of dog food.

5

The trust chrome is all Amazon's.amazon · flattening "Overall Pick" in a black chip, the star rating, "70K+ bought in past month." Every signal doing the persuading is styled by Amazon, and none of it looks like it came from the brand it's persuading you to buy.

The throughline

Everything on this page that looks like Laneige, Laneige put there. Everything that flattens it, Amazon did. A brand's identity and a brand's sales tools are built by two different companies here, and only one of them owns the top of the page.

the brand is already here, it's just buried

Keep scrolling and Laneige's whole world finally shows up. Soft pink bands, berry-and-cream texture shots, rounded headers, "iconic overnight lip mask," "#1 lip treatment brand." It's lovely and it's fully on-brand. It's also roughly two thousand pixels below the buttons that most people never scroll past. The identity isn't missing from Amazon. It's just filed under the fold.

Laneige A+ Content brand modules below the fold: soft pink bands, the berry pot, berry-and-cream texture photography

Exhibit B — the brand world, ~2,000px down, where fewer shoppers reach

bring it up

The move isn't to restyle Amazon. It's to take the identity Laneige already built below the fold and move it into the two surfaces near the top that the brand actually controls, the title copy and the gallery images.

The constraint

This is the honest limit. Laneige can't recolor Add to Cart, rebuild the accordions, or lift its brand story above the buy box. If a brand could do those things, it already would have. The only levers a brand really holds up top are the title copy and the gallery images. So those are the whole scope of the concept, and everything below stays inside them.

now vs. the redesign

on the page now
LANEIGE
LANEIGE Lip Sleeping Mask: Hydrating & Nourishing Korean Overnight Lip Treatment Mask with Shea Butter, Vitamin C & Murumuru, Antioxidants For Flaky, Dry Lips | Korean Skin Care
★★★★☆ 4.6 (36,904)
$24.00
Add to Cart
Buy Now
the redesign · title + gallery only
LANEIGE
LANEIGE Lip Sleeping Mask · Berry
★★★★☆ 4.6 (36,904)
$24.00
Add to Cart
Buy Now

Same page, same buttons, same price, same everything Amazon owns. Two things change, both marked. The title drops the keyword run-on for the product's real name, and the gallery seeds two brand frames from the A+ content into the thumbnail rail. The main image stays product-on-white, which Amazon's image policy requires. That is the honest redesign, and it is small on purpose.

On the page now

LANEIGE Lip Sleeping Mask: Hydrating & Nourishing Korean Overnight Lip Treatment Mask with Shea Butter, Vitamin C & Murumuru, Antioxidants For Flaky, Dry Lips | Korean Skin Care

Lead with the product, let keywords trail

lip sleeping mask · berry

the title, up close

The brand writes this field, so this is a copy fix, not a design ask. Amazon's system font stays. But the rounded voice in the specimen is exactly what already renders in Laneige's gallery and A+ images, where the brand can set its own type. The real skill is knowing which surfaces carry your typography and which don't, then using each for what it allows.

the color, absent up top

This is Laneige's actual color system, pulled from the packaging and the A+ content. Every one of these lives in the product photo or below the fold. None of it reaches the title, the buttons, or the chrome up top, which are the surfaces Amazon owns. That absence is the audit, in four swatches.

berry #C2405A the pot
blush #F7CDD2 the A+ hero ground
balm coral #F0A48C the swatch texture
periwinkle #6C7FC4 the brand-store wordmark

the dream version

LANEIGE
lip sleeping mask
★★★★☆ 4.6
$24.00
Add to Cart
Buy Now

If the brand had the keys, it gets its own color, its own rounded type, buttons that read as Laneige instead of Amazon. It is the prettiest version, and it will never ship, because Amazon owns the template. That isn't a footnote to the audit, it is the point of it. Against it, leading with the product name and seeding two gallery frames is the part a brand can actually ship.

a provocation, not a proposal
What this would change

Rewrite the title to open with "Lip Sleeping Mask" and let the keywords trail behind it, so the first thing read is the product, not a search query. Pull the pink hero and the berry-texture frame out of the A+ content and into the first two gallery thumbnails, so the brand's world lands above the fold where the gallery lives. Neither move asks Amazon for anything. Both use fields Laneige already fills every day.

what I'd need to test

The open question is whether leading with the brand instead of keywords costs search ranking. That keyword dump exists for a reason. Amazon's search rewards it, and no brand team can wish that away. So the honest next step isn't a redraw, it's a test. Run the new title live, watch ranking and conversion together, and find the line where the page still reads as Laneige without falling off the first page of results.

still in flight

This stops at concept. No ranking test, no conversion data, no sign-off from a Laneige retail team that would have to own the trade between brand voice and search position. In practice this is one slide in a brand-versus-performance conversation, not a shipped page. The value here is the diagnosis and the scoping, not a finished redesign.

what this taught me

Picking Laneige made the real lesson obvious. When a brand is lazy, the audit writes itself. When a brand is good, and Laneige is good, the flattening isn't its fault and isn't fully its to fix. The discipline was staying honest about that line: naming what Amazon does to the brand without pretending Laneige can undo it, and scoping the fix down to the two fields the brand actually holds.

kara juliet
amazon pdp · brand strategy · 2026
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